Evidence

Learning from our users

We have involved patients, researchers, and care team members in every step of Fora Health’s development from day 1. We are always iterating our product, be it through clinical studies or the hundreds of hours of qualitative user research that we have already done.

Join us

Your voice shapes our innovation.

Whether you're a patient navigating a condition, a healthcare provider delivering care, or a caregiver supporting a loved one, your input drives what we build

We’re now getting regular feedback on the things that we are working on during each of our 6-week development cycles. Want to get involved?

I'm interested

What we've learnt so far

15. User experience of using Fora Health for Bipolar Disorder in daily life 7 – 24 Mar 2025

Research focus: Alignment of our value proposition with the value users perceive in our service

Participant focus: Researchers and innovators working with Bipolar patients

In session 15, we explored the user experience of engaging with a build of Fora Health for Bipolar Disorder over a two-week period.

14. Communicating a patient-initiated offering in a way that resonates with chronic patients 6 – 10 Feb 2025

Research focus: Alignment of our value proposition with the value users perceive in our service

Participant focus: People living with chronic mental illness or cardiovascular disease

In session 14, we explored how to communicate a patient-initiated offering of Fora Health in a way that resonated with patient needs and the value they perceive in our service.

13. Involving people with lived experience of mental illness in planning research on Fora Health 20 – 22 November 2024

Research focus: How to conduct research on Fora Health in line with patient perspectives

Participant focus: People living with bipolar disorder and depression

In session 13 we spoke to people with lived experience of mental illness to explore how to research Fora Health in a way that aligned with the needs of these user groups.

12. Supporting access to trustworthy AI-generated health information 2 – 8 October 2024

Research focus: Mobile features that provide trustworthy health information using AI

Participant focus: People living with depression and people at risk of colorectal cancer

In session 12, we explored the value and usability of AI-powered information features for depression and colorectal cancer screening.

11. Supporting patient-initiated shared decision making 26 August – 2 September 2024

Research focus: Interest in patient-initiated use of Fora Health

Participant focus: Patients living with depression or hypertension

We found that patients are open to using a publicly available shared decision-making app and sharing it with their doctors, especially if they know it’s safe and effective. Participants were especially excited about features that helped them get new, tailored medical information for them, learn about other patients like them, track side effects, and share information about their health easily with their doctors and loved ones.

10. Supporting patients and clinicians in monitoring and reviewing treatments 28–30 March 2023

Research focus: Mobile and web features that support tracking and reviewing multiple treatments

Participant focus: People living with long term health conditions, and clinicians with experience in primary care in the UK

In session 10 we spoke with people living with long term health conditions, and clinicians with experience in primary care in the UK to inform features to support tracking and reviewing multiple treatments.

9. Involving people with lived experience of multiple long-term health conditions 7–9 February 2023

Research focus: How we involve patient and carers in co-design/user research

Participant focus: People living with multiple long term health conditions and their carers

In session 9 we spoke to people with lived experience of multiple long-term health conditions to inform the development of collaborative research using Fora Health.

8. Exploring how to track ill-effects changes over time 16–18 August 2022

Research focus: Mobile features that support updating, tracking, and visualizing symptoms

Participant focus: People with experience managing a chronic condition

In session 8, we learned how patients currently track how they feel over time and gathered feedback to take into consideration when updating features that record, track and visualize ill-effects.

7. Exploring how the 'decisions' feature of Fora Health can be used by clinical teams 6–13 July 2022

Research focus: Clinician dashboard to support shared decision making and the documentation of shared decisions

Participant focus: Practicing clinicians in the UK and the US

MDD Treatment Decision screen on the care team interface

6. Supporting treatment management and well-being for people with Parkinson’s through shared decision-making 4–6 May 2022

Research focus: Mobile features that support shared decisions and health tracking in Parkinson’s

Participant focus: People living with Parkinson’s, and practicing clinicians with experience in neurological disorders

Chat conversation for shared decision making

5. Exploring how to support clinical workflows with digitally-enabled shared decision-making 1–4 March 2022

Research focus: Mobile and web features that support shared decisions and their documentation

Participant focus: Practicing clinicians in the US with experience in primary care

4. Exploring peoples’ preferences around Fora Health’s core shared decision-making features 1–6 September 2021

Research focus: Core health tracking features that can support shared decision-making

Participant focus: People living with one or more long-term health conditions

3. Exploring the impact of structured goal-setting and tracking on mental health treatment plans 4–10 August 2021

Research focus: Structured goal-setting and tracking feature

Participant focus: People living with depression, anxiety disorders, and/or ADHD

2. Helping people better understand their depression treatment options 29–30 June 2021

Research focus: Treatment option guides for depression

Participant focus: People living with depression, care team members, and digital mental health enthusiasts

Guided chat for understanding treatment options

1. Helping people prepare for conversations with their doctors 2–3 June 2021

Research focus: Treatment progress, visit preparation, and note-taking feature in the patient app

Participant focus: People living with depression in the US and Canada

Note taking interface for visit preparation

Evidence Learning from our users

Join us

What we've learnt so far

Evidence

Learning from our users